Shipping Policy
At Venta Theme, we are committed to delivering your purchases quickly and safely. Please review our shipping policy below for more information on how we handle shipping and delivery.
1. Shipping Methods and Delivery Times
We offer various shipping methods to meet your needs. Shipping options and estimated delivery times are as follows:
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-3 business days.
- Overnight Shipping: 1 business day.
Delivery times are estimates and may vary based on your location, the availability of items, and other external factors. Please note that business days do not include weekends or public holidays.
2. Shipping Rates
Shipping rates are calculated based on the selected shipping method, destination, and order size. The applicable shipping charges will be displayed at checkout before you complete your purchase.
- Standard Shipping: $5.99 (free for orders over $50).
- Express Shipping: $15.99.
- Overnight Shipping: $29.99.
3. Order Processing
All orders are processed within 1-2 business days. Orders placed after 2:00 PM (local time) will be processed the next business day. You will receive a confirmation email once your order has been shipped, including tracking information to monitor your package.
4. International Shipping
We currently offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. International customers are responsible for any customs duties, taxes, or fees associated with their order. Please contact our customer service team for more information on international shipping options.
5. Shipping Restrictions
We do not ship to P.O. boxes, APO/FPO addresses, or certain international destinations. If you have any questions regarding shipping restrictions, please contact our customer service team at info@magebit.com.
6. Lost or Stolen Packages
Venta Theme is not responsible for lost or stolen packages that have been confirmed as delivered. If your tracking information shows that your package has been delivered but you have not received it, please contact the carrier directly to file a claim. If you require further assistance, feel free to contact our customer service team.
7. Delayed or Undelivered Packages
If your package is delayed or has not been delivered within the expected time frame, please contact our customer service team at info@magebit.com. We will assist you in tracking your package and resolving any delivery issues as quickly as possible.
8. Order Changes and Cancellations
If you need to change or cancel your order, please contact our customer service team immediately at info@magebit.com. Once your order has been processed or shipped, we may not be able to accommodate changes or cancellations.
9. Contact Information
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
Email: info@magebit.com
Customer Service: (Your phone number here)
Thank you for choosing Venta Theme. We appreciate your business and are committed to providing you with reliable shipping and delivery services.